The Schauspielhaus Zürich processes personal data collected during visits to our websites exclusively in accordance with legal provisions, particularly taking into account Article 13, Paragraph 2 of the Swiss Federal Constitution and the federal data protection provisions (Federal Act on Data Protection [FADP] of September 25, 2020, and the Data Protection Ordinance [DPO] of August 31, 2022). Personal data is treated as strictly confidential and is neither sold nor passed on to third parties. It is important to us that you know at all times which data we store and how we use it. Below, we would like to briefly outline how the Schauspielhaus Zürich processes your data and what this specifically means for you when using our services.
1. PERSONAL DATA
Personal data consists of individual details about natural persons that allow conclusions to be drawn about your personal, economic, or factual circumstances. This includes, for example, address data. Information that is not directly linked to your identity does not fall under this category.
2. WHAT DATA IS STORED BY SCHAUSPIELHAUS ZÜRICH?
Personal data is only collected if you provide it to us voluntarily as part of a ticket purchase or when registering for the newsletter. To purchase tickets online, you must create a customer account. For bookings made by telephone or in writing, your customer account will be created by the Schauspielhaus Zürich. When setting up the customer account, the Schauspielhaus Zürich collects your name, address, email address, and, if applicable, your telephone number.
3. HOW IS DATA TRANSMITTED?
The Schauspielhaus Zürich uses a secure online transmission process for online bookings, known as "Secure Socket Layer" (SSL) transmission, to process your personal details. All information transmitted using this method is encrypted at a high level (at least 128-bit – up to 256-bit with common browsers) before being sent to us. This ensures, as far as possible, that no unauthorized person can use your details.
4. HOW IS DATA USED?
The Schauspielhaus Zürich uses the data provided by you to fulfill and process the contract for the purchase of tickets. Within this framework, the Schauspielhaus Zürich uses the data to inform you about the booked performance, any changes to the program, or directions, among other things. If the Schauspielhaus Zürich has received your address or email address in connection with the purchase of a ticket, the Schauspielhaus Zürich may also use this data for direct marketing of other performances by the Schauspielhaus Zürich, unless you have objected to such use. Such an objection is possible at any time and can be addressed to: theaterkasse@schauspielhaus.ch or Schauspielhaus Zürich AG, Falkenstrasse 1, CH-8008 Zurich. In the event of an objection, your customer data will be stored for ten years together with booking records in accordance with legal retention obligations but will no longer be used for direct marketing by the Schauspielhaus. When you subscribe to the newsletter, your email address will be used exclusively for the Schauspielhaus Zürich's own advertising purposes until you unsubscribe from the newsletter. Unsubscribing is possible at any time. The unsubscribe link can be found at the end of every newsletter.
5. IS DATA SHARED WITH THIRD PARTIES?
Your personal data will be treated as strictly confidential and will neither be sold nor passed on to third parties, unless this is necessary for the processing of payment transactions or for mailings. In such cases, we have entered into agreements with the commissioned companies that ensure compliance with data protection regulations and the immediate deletion of data that is no longer required.
Plugins of the social network Facebook (1601 South California Avenue, Palo Alto, CA 94304, USA) are integrated into the Schauspielhaus Zürich websites. You can recognize the Facebook plugins by the Facebook logo or the "Like" button on our site. An overview of the Facebook plugins can be found here: http://developers.facebook.com/docs/plugins/. When you visit our website, a direct connection is established between your browser and the Facebook server via the plugin. Facebook thereby receives the information that you have visited our site with your IP address. If you click the Facebook "Like" button while logged into your Facebook account, you can link the content of our pages to your Facebook profile. This allows Facebook to associate the visit to our pages with your user account. We point out that we, as the provider of the pages, receive no knowledge of the content of the transmitted data or its use by Facebook. Further information can be found in Facebook's privacy policy at https://www.facebook.com/about/privacy/. If you do not want Facebook to be able to associate your visit to our pages with your Facebook user account, please log out of your Facebook user account.
Functions of the service X are integrated into the Schauspielhaus Zürich websites. These functions are offered by X Inc., 795 Folsom St., Suite 600, San Francisco, CA 94107, USA. By using X and the "Re-Tweet" function, the websites you visit are linked to your X account and made known to other users. In the process, data such as IP address, browser type, domains accessed, pages visited, mobile service providers, device and application IDs, and search terms are transmitted to X. We point out that we, as the provider of the pages, receive no knowledge of the content of the transmitted data or its use by X. Due to ongoing updates to X's privacy policy, we refer you to the latest version at (http://twitter.com/privacy). You can change your privacy settings on X in the account settings at http://twitter.com/account/settings. For questions, contact privacy@twitter.com.
6. ARE COOKIES SET?
The Schauspielhaus Zürich website uses so-called cookies. These are small text files that are stored on your end device. Some of the cookies used by the Schauspielhaus Zürich are deleted after the end of the browser session, i.e., after closing your browser (so-called session cookies). Other cookies remain on your computer and enable the Schauspielhaus Zürich to recognize your browser on your next visit (persistent cookies). You can set your browser so that you are informed about the setting of cookies and decide individually on their acceptance or exclude the acceptance of cookies for certain cases or in general. If cookies are not accepted, the functionality of the Schauspielhaus Zürich website may be restricted.
7. USAGE ANALYSIS
The Schauspielhaus Zürich website uses Google Analytics, a web analysis service of Google Inc. ("Google"). Google Analytics uses "cookies," which are text files stored on your computer that allow an analysis of your use of the website. The information generated by the cookie about your use of this website is usually transferred to a Google server in the USA and stored there. However, if IP anonymization is activated on this website, your IP address will be shortened by Google beforehand within member states of the European Union or in other signatory states to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity, and to provide other services related to website and internet use to the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data. You can prevent the storage of cookies by setting your browser software accordingly; however, we point out that in this case, you may not be able to use all functions of this website to their full extent. You can also prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) by Google and the processing of this data by Google by downloading and installing the browser plugin available at the following link: http://tools.google.com/dlpage/gaoptout?hl=en. Further information on terms of use and data protection can be found at http://www.google.com/analytics/terms/gb.html or https://policies.google.com/?hl=en. We point out that on this website, Google Analytics has been extended by the code "gat._anonymizeIp();" to ensure anonymized collection of IP addresses (so-called IP masking).
8. WHAT ARE MY RIGHTS?
Under the conditions and within the framework of applicable data protection law, you have certain rights to request a copy of your personal data or to influence our processing of this data:
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You can request a copy of your personal data and further information about our data processing;
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You can object to our data processing;
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You can correct or complete incorrect or incomplete personal data or have a notice of dispute added;
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You also have the right to receive the personal data you have provided to us in a structured, commonly used, and machine-readable format;
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Insofar as we process data based on your consent, you can withdraw this consent at any time. The withdrawal only applies to the future, and we reserve the right to continue processing data based on another ground in the event of a withdrawal.
If you wish to exercise such a right, please contact us at datenschutz@schauspielhaus.ch. As a rule, we must verify your identity (e.g., by a copy of your ID). You are also free to lodge a complaint against our processing of your data with the competent supervisory authority; in Switzerland, this is the Federal Data Protection and Information Commissioner (FDPIC).
This privacy policy is updated regularly.
Zurich, July 4, 2023
